Terms of service
Last Updated: 06/03/2026
Welcome to EllePeach. This website is operated by Luma House Co LLC. Throughout the site, the terms “we,” “us,” and “our” refer to EllePeach and Luma House Co LLC. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You also may not violate any laws in your jurisdiction, including but not limited to copyright laws.
2. Products and Availability
EllePeach offers women’s fashion items, including clothing, dresses, accessories, and other related products.
We make every effort to display product colors, images, descriptions, and sizing as accurately as possible. However, we cannot guarantee that your device’s display will show colors exactly as they appear in person.
Product availability, pricing, and descriptions may change at any time without notice. We reserve the right to discontinue any product at any time.
3. Sizing and Fit
Sizing may vary depending on the style, fabric, and manufacturer. Product measurements are provided as a guide only. Customers are responsible for reviewing size charts and product descriptions before placing an order.
EllePeach is not responsible for sizing issues caused by failure to review the provided measurements or product details.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time without notice.
Payment must be completed at checkout before an order is processed. We accept the payment methods shown at checkout. By submitting payment information, you confirm that you are authorized to use the payment method provided.
5. Order Acceptance and Cancellations
After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, product availability, pricing errors, or incorrect customer information.
Once an order has been processed or shipped, it may not be eligible for cancellation.
6. Shipping and Delivery
Shipping times are estimates and may vary depending on product availability, supplier processing, carrier delays, weather, holidays, customs, or other circumstances outside of our control.
EllePeach is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
Customers are responsible for ensuring that their shipping address is accurate before placing an order.
7. Returns and Exchanges
Returns and exchanges are handled according to our Return Policy. Please review our Return Policy before making a purchase.
Items must meet the requirements stated in our Return Policy to be eligible for a return or exchange. Certain items may be final sale and non-returnable.
8. Discount Codes and Promotions
Discount codes must be applied at checkout to be valid. We cannot guarantee that a discount can be applied after an order has been placed.
Promotions, sales, and discount codes may be changed, limited, or discontinued at any time without notice. Discount codes may not be combined unless stated otherwise.
9. Product Images and Content
All images, graphics, logos, product descriptions, designs, and website content are the property of EllePeach, Luma House Co LLC, or our content providers.
You may not copy, reproduce, distribute, modify, or use any content from our website without written permission.
10. Accuracy of Information
We make every effort to provide accurate and updated information on our website. However, we do not guarantee that all information, including product descriptions, pricing, availability, shipping estimates, or other content, is always accurate, complete, or current.
We reserve the right to correct errors, update information, or cancel orders if information on the site is inaccurate.
11. Third-Party Services and Links
Our website may include third-party tools, payment processors, apps, shipping providers, or links to third-party websites. We are not responsible for the content, policies, practices, or services of third-party websites or providers.
Your use of third-party services may be subject to their own terms and policies.
12. Prohibited Uses
You agree not to use our website or services for any unlawful purpose, including but not limited to:
- Violating any local, state, federal, or international laws
- Infringing on intellectual property rights
- Submitting false or misleading information
- Uploading viruses, malware, or harmful code
- Attempting to interfere with the security or operation of the website
- Engaging in fraudulent purchases or chargeback abuse
- Harassing, abusing, or harming others
We reserve the right to terminate your access to our website or services if you violate these Terms.
13. Limitation of Liability
EllePeach and Luma House Co LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website, products, or services.
All products and services are provided “as is” and “as available” without warranties of any kind, unless otherwise required by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless EllePeach, Luma House Co LLC, and our employees, contractors, partners, service providers, and affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
15. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.
It is your responsibility to check this page periodically for changes. Continued use of our website after changes are posted means you accept those changes.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the state where Luma House Co LLC is registered, without regard to conflict of law principles.
17. Contact Information
Questions about these Terms of Service may be sent to us at:
Store Name: EllePeach
Company Name: Luma House Co LLC
Company Address: 2203 Cedar Branch Dr. Austin TX 78727
Email: support@ellepeach.com
Phone:
Business Hours: Monday–Friday, 9:00 AM–5:00 PM CST
We aim to respond to customer inquiries within 1–2 business days.